FREQUENTLY ASKED QUESTIONS
Frequently asked questions
How do I buy a bag and what changed?
Previously I always anounced on my Instagram story when a bag would be posted. Then it was possible to buy a bag by sending me a DM. However, I decided to automate this process and create a normal webshop. I will still announce when a bag will be posted, but now you can just purchase the bag on the webshop. This saves me, as well as you, a lot of time.
Which payment methods do you accept?
Are your bags authentic and how do you check it?
Yes, all the bags we sell are authentic. We have years of experience in the luxury world and know how to recognize authenticity. However, if there is any doubt in our mind, we use an external authentication company.
What shipment method do you use and how much does it cost?
Why am I always too late to buy the bag?
Unfortunately, the downside to our success is that the bags sell out very quickly! When we post a bag, usually they are sold within a few minutes. As a result, a lot of people miss the bag just by a few minutes or even seconds. We apologize for this.
Can I return a product?
How long does delivery take?
- Belgium: 1 to 3 working days